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Loyalty & Campaigns

Customer loyalty and campaign engine

Overview

The Loyalty & Campaigns module lets customers earn points on every purchase and redeem them on future visits. The business owner defines campaign conditions — minimum spend, eligible product categories and active period — without writing any code; the campaign engine evaluates conditions automatically and applies the discount to matching sales instantly. Quick customer identification via phone number is supported.

Campaign and points data is shared with XON ERP's CRM (Customer 360) module; customer segment and purchase-frequency data flows directly into sales analysis. The Accounting module records discounts and points redemptions as separate cost items.

Screens
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Campaign List

Active, scheduled and expired campaigns are listed in a table; the usage count and total discount amount for each campaign are shown.

Status-based campaign filterUsage and discount summaryOne-click copy and edit
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Campaign Builder

Campaign type, discount amount, eligible product groups and active date range are defined on this screen; saving activates the campaign engine across all terminals instantly.

Percentage and fixed-amount discountProduct or category restrictionStart and end date
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Loyalty Dashboard

Member count, total points balance and points redeemed in the last 30 days are displayed on a summary dashboard.

Active member countPoints earn and redeem rateMost loyal customers list