Product page|XON HOTEL · Documentation

Channel Manager

Real-time sync with 200+ OTAs

Overview

The Channel Manager module manages Booking.com, Expedia, Airbnb and more than 200 other OTA channels from a single hub. Room availability and rate updates are distributed to all channels simultaneously, keeping overbooking risk close to zero. Channel-level performance metrics and occupancy distribution are reported in real time, making commission optimisation straightforward.

Two-way integration with the PMS module means reservations from any channel land in the room rack within seconds; availability updates after a PMS check-out are also pushed automatically to all OTAs. Channel revenue data flows into the XON ERP Accounting module with a separated channel code and commission line item.

Screens
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Channel Status

The live sync status, last-update timestamp and active reservation count for all connected OTA channels are monitored at a glance.

Per-channel connection statusLast sync timestampError alert and reconnect
Screen 2/3

Channel Mapping

Room types and rate plans are mapped to each OTA channel on this screen; unmapped rooms are highlighted with a colour-coded warning.

Room type and rate plan mappingUnmapped room alertBulk channel configuration
Screen 3/3

Rates & Availability

Rates and availability are updated in bulk by selecting a date range and room type; changes are applied instantly to selected channels or all channels.

Date-range bulk rate updatePer-channel minimum-stay restrictionStop-sell and open/close control