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PMS

Front office and reception management

Overview

The PMS module brings all front-desk operations together on a single screen. Check-in, check-out, room changes and group reservations are managed on a real-time room rack; overbooking risk is minimised through live occupancy tracking. Guest folio details, ancillary charges and payment history are kept in a single profile.

Reservations created in the room rack update OTA availability instantly through the Channel Manager module. Folio totals generated at check-out are sent to the XON ERP Accounting module automatically as journal entries; the Housekeeping module creates a room-cleaning task automatically once check-out is recorded.

Screens
Screen 1/4

Front Desk Dashboard

Daily arrival, departure and in-house guest counts are shown on summary cards. Urgent room requests and pending check-in lists are relayed to the front-desk team instantly.

Daily arrivals and departures counterLive occupancy rate and ADRPending check-in alert
Screen 2/4

Room Rack

All rooms are listed on a visual grid along a date axis; reservation blocks are moved by drag and drop, and room changes are saved instantly.

Drag-and-drop reservation managementColour-coded room status indicatorOverlapping reservation warning
Screen 3/4

Check-in Screen

Guest ID is scanned or pulled by reservation number; room key activation and folio pre-payment are completed in a single flow.

ID scan and profile matchingFolio and pre-payment managementDigital signature and key card activation
Screen 4/4

Guest List

In-house and checked-out guests are listed with date, room and status; clicking any row opens the guest profile and folio detail.

In-house and checked-out filterFolio balance and collection statusGuest note and special request record
Request DemoNext: Channel Manager →